Last Updated: April 2026
Welcome to Candy AI. These Terms and Conditions govern your use of our platform, including our website, mobile applications, and all related services. By accessing or using Candy AI, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By creating an account, accessing our services, or using any Candy AI features, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our platform.
We reserve the right to modify these terms at any time. Changes become effective immediately upon posting. Your continued use of Candy AI after any modifications constitutes acceptance of the updated terms. We recommend reviewing this page periodically.
2. Eligibility
You must be at least 18 years of age to use Candy AI. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.
Candy AI is not available in all jurisdictions. You are responsible for ensuring that your use of our platform complies with all laws, regulations, and restrictions applicable in your location.
3. Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access or security breaches
We reserve the right to suspend or terminate accounts that violate these terms or contain false information.
4. Subscription and Payment Terms
4.1 Free and Premium Services
Candy AI offers both free and premium subscription tiers. Free accounts include limited features. Premium subscriptions unlock additional functionality, reduced restrictions, and enhanced capabilities.
4.2 Billing
Premium subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selection). Payment is due at the beginning of each billing cycle.
4.3 Automatic Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You may cancel at any time through your account settings. Cancellation takes effect at the end of the current billing period.
4.4 Refunds
Subscription fees are generally non-refundable except where required by applicable law. Refund requests may be considered on a case-by-case basis at our discretion.
4.5 Price Changes
We reserve the right to modify pricing at any time. Price changes for existing subscribers take effect at the next billing cycle following reasonable notice.
5. Acceptable Use Policy
You agree to use Candy AI responsibly and in compliance with all applicable laws. Prohibited activities include:
- Using the platform for any illegal purpose
- Attempting to access other users’ accounts
- Distributing malware, viruses, or harmful code
- Scraping, data mining, or automated collection of content
- Circumventing security measures or access restrictions
- Harassing, threatening, or intimidating other users
- Sharing account access with unauthorized parties
- Creating content that depicts or promotes illegal activities
- Using the service to develop competing products
- Reselling or commercially exploiting access to the platform
Violation of this policy may result in immediate account termination without refund.
6. Content and Intellectual Property
6.1 Our Content
All content, features, and functionality on Candy AI—including but not limited to text, graphics, logos, icons, images, audio, video, software, and code—are owned by us or our licensors and protected by intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our platform without explicit written permission.
6.2 User Content
You retain ownership of content you create using Candy AI. However, by creating content on our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content for platform operation and improvement purposes.
You are solely responsible for your content and represent that it does not violate any third-party rights or applicable laws.
6.3 AI-Generated Content
Content generated by AI companions is created by automated systems. We do not guarantee the accuracy, appropriateness, or suitability of AI-generated content. You acknowledge that AI responses may occasionally contain errors, inconsistencies, or unexpected material.
7. Privacy
Your privacy matters to us. Our collection, use, and protection of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Candy AI, you consent to our data practices as described in the Privacy Policy.
8. Disclaimers
8.1 Service Availability
Candy AI is provided “as is” and “as available.” We do not guarantee uninterrupted, secure, or error-free operation. We may modify, suspend, or discontinue any aspect of the service at any time without notice.
8.2 No Warranties
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.3 AI Limitations
Our AI companions are artificial intelligence systems, not human beings. They are not capable of genuine emotions, cannot provide professional advice (medical, legal, financial, or otherwise), and should not be relied upon for critical decisions. Interactions with AI companions are for entertainment and companionship purposes only.
9. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Candy AI. Our total liability for any claims arising from these terms or your use of the service shall not exceed the amount you paid us in the twelve months preceding the claim.
Some jurisdictions do not allow limitation of liability for certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless Candy AI, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
- Your use of the platform
- Your violation of these terms
- Your violation of any third-party rights
- Your content
11. Dispute Resolution
11.1 Governing Law
These terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
11.2 Arbitration
Any disputes arising from these terms or your use of Candy AI shall be resolved through binding arbitration rather than court proceedings, except where prohibited by law. You agree to waive any right to participate in class action lawsuits or class-wide arbitration.
11.3 Exception for Small Claims
Notwithstanding the above, either party may bring individual actions in small claims court if the claim qualifies.
12. Termination
We may terminate or suspend your account and access to Candy AI immediately, without prior notice or liability, for any reason, including breach of these terms.
Upon termination:
- Your right to use the service ceases immediately
- We may delete your account and associated data
- Provisions that by their nature should survive termination shall survive
You may terminate your account at any time through account settings or by contacting support.
13. Changes to Service
We continuously evolve and improve Candy AI. We reserve the right to:
- Add, modify, or remove features
- Change pricing structures
- Implement new policies
- Update technical requirements
We will endeavor to provide notice of significant changes, but are not obligated to do so.
14. Third-Party Services
Candy AI may contain links to third-party websites or services. We do not control and are not responsible for third-party content, privacy practices, or terms. Your interactions with third-party services are governed by their respective terms.
15. Severability
If any provision of these terms is found unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. Remaining provisions continue in full force.
16. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Candy AI regarding use of our platform. They supersede all prior agreements, communications, and understandings.
17. Contact Information
Questions about these Terms and Conditions should be directed to our support team through the contact options available on our website.
By using Candy AI, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them.